Shipping Policy
Welcome to Our Online Store
At Bellessent, we're committed to providing you with a seamless shopping experience and clear and transparent shipping policies. Please take a moment to review our shipping terms.
Order confirmation and tracking
After completing your purchase, you'll receive status updates and shipping details via email, including a tracking number once your order has shipped.
Delivery areas
We currently ship nationwide.
Processing time
Order processing begins once payment is confirmed. This typically takes 1 to 2 business days (Monday to Saturday). After processing, your order will be shipped.
We do our best to dispatch orders quickly. The daily cut-off time for processing orders is 3:00 p.m.
Shipping time
Standard shipping typically takes 5-10 business days (Monday-Saturday) during regular periods.
Shipping costs
We offer free shipping on all orders.
Carriers used
We ship with trusted carriers like FedEx, DHL, Estafeta, J&T Express, iMile, and USPS.
Tracking your order
Once your order ships, you'll receive an email with the tracking number and a direct link.
Didn't receive it? Contact us anytime at contact@bellessent.com
Failed deliveries
If a delivery fails for reasons related to the customer (incorrect address, no-show at the time of delivery, or refusal of the package), the package will be returned to Bellessent. In such cases, shipping costs will be deducted from the refund.
Change of shipping address
Once the order is in transit, we will not be able to modify the shipping address.
If you need to make a change, please contact us within 24 hours of placing your order at: contact@bellessent.com
Receiving your order
Please inspect your package carefully upon receipt. Make sure everything is in good condition before signing. If you notice any damage or problems, please contact us immediately.
Order cancellation
If your order has not yet shipped, you can request its cancellation and receive a full refund.
If it has already been shipped, you will need to wait to receive it and then request a refund according to our Refund Policy .
Gift wrapping
At this time, we do not offer gift wrapping services.
Holidays
We do not ship or deliver on holidays. Orders will be processed the next business day.
Taxes
Bellessent does not charge additional taxes on our products.
Shipping delays
If your order exceeds the estimated delivery time, please contact us so we can investigate.
Do you need help?
For any other questions, our support team is ready to help you at: contact@bellessent.com